Customer may return clothing within 30 days of delivery for a full refund, except during the December holiday period. Items bought during the holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st.
Clothing must be in like-new condition with the tags still attached. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of merchant or Amazon error.
All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.
Replacements and exchanges are not supported; customers can return their original order for a refund and create a new order for the replacement.
Items classified as hazardous materials are not returnable. Please contact the merchant for issues concerning these items.
Instructions on how to return items:
1. Visit the return center by logging into your account. You may log into your account with the "Your Account" link which is found at the top right of every page.
2. Print the returns slip and the shipping label
3. Include the returns slip inside the box and affix the shipping label to the box
4. Ship package
You will receive email confirmation when the refund is processed.
Alternatively, you may send returns directly to Fit Couture at:
Fit Couture Inc
5210 Graystone Ln
Houston, TX 77069
Please include something inside the package with your name and order number to ensure a prompt refund.
